Just a Kangaroo taking a selfie!
Carrick Travel Ltd
Carrick Travel LTD is your local, family owned Travel Agent which has been around for over 40 years. With 12 offices, we know that we have a great deal to offer our clients when it comes to travel, we like to travel ourselves and love sharing our travel experiences. We believe that we offer a superb service and will do our utmost to ensure that your holiday offers the very best value for money. So why not pop in, email us or give us a call.
Your Way to the World ……
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Many thanks for your letter .
It was the most amazing trip jill and I have ever been on and we cannot thank you enough for making all the arrangements. Especially the assistance at the airports going out and returning it literally saved my life.
Travelsphere is a very good travel company and I highly recommend them. Starting with being chauffeur driven to the airport and return being met by Raj our wonderful tour guide and staying at lovely hotels.
Nothing prepares you for the sights and sounds of India and jill and I will never forget it and also all the invaluable help you gave us.
All the best
We have just got back from an amazing trip to Las Vegas.
Las Vegas is a big experience and we couldn’t have enjoyed it more. We just wanted to express our thanks and appreciation to you for all the work you put into organising our trip.
It all went so smoothly and without a single hitch. We could have spent hours on the internet reading reviews and trying to get the best possible deals. Instead we listened to your voice of experience and got the perfect trip and a great value price - Happy Days.
Thanks again Helen we look forward to popping in soon to book our next trip.
Gail and Steve"
"This is just to say how grateful we were for the advice and organisation of our special holiday recently in South Africa and Mozambique. Emma-Louise was thorough and communicated well with us at all stages of the planning process, taking on board our requests and making changes when necessary. Liaison with 'Africa and Beyond' was very good and all the necessary documentation arrived in good time. The car-hire element went smoothly, as did the transfers to Sabi Sands and the flights to and from Mozambique. No glitches at all along the way. Thanks again!"
Just a quick email to say a very big thank you to Carrick travel in making our holiday in Lanzarote such an amazing experience.
You are a team that certainly puts the customer first. From the moment we walked into your office nothing was too much trouble in helping us to have holiday which ticked all our boxes.
The hotel was amazing, the best we have ever stayed in - thank you for your recommendation.
The excursion was booked by you - and it happened just as you said. A submarine ride in Lanzarote!!
Flights were booked, tickets were sorted and we just had to turn up at the airport.
Car parking was brilliant - just drive in , hand over your keys and hey presto we were ready for the holiday.
The on going support from the moment we booked to the moment we returned was second to none. Thank you so much.
Let me reassure you in future any holidays we book through a travel agents will be done through Carrick travel,
To put it simply we don't need to search for the best because we have in found it in Carrick travel.
Yours Greg and Sue Sampson"
Honeymoon to San Francisco and Hawaii
Flew from Heathrow with United airlines direct to San Francisco. Then arrived at the Hilton union square first impressions were great, looked nice. Checked in for our 3 nights and got a room upgrade as we were on our honeymoon. The room was lovely and had an amazing view of the city.
We loved San Francisco, so much to do, we took a ride on a tram, went down to the Golden Gate Bridge, hired bikes to ride around the parks and down to the beach. Did the Alcatraz excursion, very well run and really interesting well worth a trip.
Next part of our trip we flew over to Hawaii it was a 5 hr flight with Hawaiian airlines, good experience with them.
We arrived in Maui, Carrick travel had booked our transfer with Rob's transfers very efficient and comfortable too.
Arrived at the Royal Lahaina hotel for our 8 night break, it looked beautiful, room was amazing great view of the sea and the golf course and the mountains.
Maui is a beautiful island, very natural and unspoilt.
We did several excursions, snorkelling, dolphin watching, a hike through the rain forest with amazing waterfalls, zip- lining with the most amazing views of the coast and mountains.
And an absolute must while your there is to go to a traditional Luau we went to the one our hotel it was so fun and a great way to see part of their history, heritage and traditions with great food and drink too!!
All in all we had an amazing honeymoon could not recommend these two destinations enough, they worked really well together.
We would like to take the opportunity on our return from holiday to make you aware of how impressed we have been by Gilly and with all our dealings with her. She has provided us with the means to have an extremely enjoyable and stress free three week adventure in Iceland, Canada and Oregon. We travelled by air, sea and rail, not to mention the use of a week’s car hire. All transitions proved seamless. This was achieved by Gilly’s unflappable good humour and tolerance despite several last minute changes that had to be made because of various spanners that we threw into the works at very short notice.
Gilly has recently organised a trip to Disneyland Paris for our daughter and family in October to celebrate a special birthday– also at short notice, making the whole planning and organisation of the trip as painless and fun as it could be.
We have been into the branch to thank her, but would like to express officially our delight and gratefulness for her patience, efficiency and engaging manner.
We’ll be back!
With best wishes and kind regards
Chris and Liz Caswell"
"We recently used Carrick Travel in Cheylesmore for the first time, and spoke to Helen, to organise our honeymoon, and they were great. Nothing was too much trouble for Helen (Sanders), we kept changing our minds but she was more than happy to put up with our indecisiveness, making suggestions that helped us so much in making our final decision. Helen managed to get the price down and even got us a free upgrade regarding our safari trip which was greatly welcomed. She constantly kept us updated and always made sure she came back to us when she said she would. Fantastic customer service. We will be using Carrick for all our travel needs from now on !!"
"We’re just back from a great ‘Australian evening’. There was lots of information from really enthusiastic people, the food was fab and a glass of wine a real bonus! Please will you pass on our thanks / compliments to those who organised. It has really made us excited about going to Australia and we’ve come away with lots of ideas."
Received your letter this morning asking if we enjoyed our recent trip to Stockholm. It's prompted me to write to thank you , especially Stephen.
It was a little unsettling arriving at the airport as the terrible events unfolded - but it was very reassuring and was a pleasant surprise to be called by Simon to check we were OK and if we needed any assistance, in fact we spoke several times that day.
We were fine, the hotel was great, Stockholm was great. As I say, a massive thanks for checking we were safe- really made a difference.
I write to express our sincere thanks for the arrangements you made on our behalf for our recent trip to Australia via Singapore. All the travel arrangements went without hitch: the planes were on time, the taxis waiting for us and the travel documents in meticulous order. We were particularly grateful for your suggestion that I should use baggage assistance as I am no longer as mobile as I used to be: it proved an enormous help and support, immediately removing all the potential difficulties: a sort of door to door service! We shall certainly use this facility again. We shall have no hesitation in using your services on our next trip. Please feel to use any of this on your website blog.
David and Ann Moore"
I haven't had a chance to thank you for helping us with our Canadian holiday.
Thank you sooo much, it was fabulous, enjoyed every bit of it & it was worth every penny.
When I'm passing your way I'll drop in for a quick chat , but honestly , it was such a great place with fab hotels that you picked for us ,Chateau Frontenac was staggering , & the Ritz was just ( super awesome) as they say over there😂
I could go on & on ( you know me ) but I'll end it there
C u soon & warm regards Noel & Rachael x"
"Nothing could have spoiled the trip of a lifetime, thank you again for the part you played in helping to make it happen."
"All the flights worked perfectly and on the internal flights we were almost the only passengers! The international flights were a lot busier! Thank you also for sorting Laura's flights out as well. Safe to say, I will have no hesitation in using your services again, and will certainly be recommending you to friends and keeping up the family tradition of using Carrick. With very best wishes to you and your staff."
"Hope you are well and have had a great summer. Sorry it’s taken me so long to get in touch with you after our holiday to Salou, but wanted to let you know we had a great time away and everything worked out well. It was a decent hotel, we loved the all-inclusive option (especially the kids with the ice-cream!) and appreciated everything being arranged for us by you and the team at Carrick Travel.
So thank you very much!"
I just wanted to thank you for helping us with booking our holiday to Cala D’Or in Majorca this year. Right from identifying a location (travel-wise), to finding a suitably star-rated hotel and advising me over the telephone when time was getting really tight with our passport applications. You were such a patient support throughout. We all enjoyed our week away so much. I do hope you liked the resort too, as I recall that was where you were intending to holiday also. We will definitely come back to Carrick Travel in the future for such genuinely interested and friendly assistance. 5 stars from us!"
"I would just like to thank you and your team at Stratford and the Carrick Travel at Head Office, for their support following the incident at East Midlands Airport which affected our departure to Malta. I have heard horror stories about such delays, but the support and guidance which Carrick provided was nothing less than outstanding. No wonder you are the only Travel Agent we use. In the event the delay only amounted to 2 hours. Your taxi provider on Gozo, Raymond and his wife, were also excellent throughout our stay and should be highly commended."
"Overall this was another brilliantly put together package by yourselves, and I'm certain we'll be back to your 'sweetie shop' to see what else you have to offer. Many Thanks to all concerned"
"Thanks for organising everything Helen in your usual faultless fashion!"
"Just to say, we would not hesitate to use your services again, your help and support has been really valued, given the lack of it in other places. While our next holiday is already planned, we have every intention of coming back to you for future holidays"
"Thank you once again for your excellent service."
"Many thanks to the staff of Carrick Coventry who arranged our recent trip to Kerala, India. This holiday was to celebrate our 30th wedding anniversary and we were thrilled with every aspect of our trip. Indus was our selected Indian Tour Operator who booked our five different hotels (including an overnight on a Rice Boat) as well as all the transportation between our destinations using Marvel Tours. All the vehicles were immaculately clean and all the drivers and guides were friendly, informative and ever ready to be available to give us the best experience. Carrick Coventry also surprised us with a special dinner at a fabulous sea-food restaurant to celebrate our anniversary which was very much appreciated.
Once again, many thanks"
"We had a great holiday in The Dominican Republic-thanks to Carrick travel and Emma-Louise in particular. Parking at Birmingham airport was easy and checking in went smoothly after following your advice and booking seats for free on line. Our flights were on time and trouble free and airport transfer was on a brand new bus. The hotel Rui Palace Macoa lived up to all our expectations and the staff were brilliant. We went on one organised trip which went off with out a hitch even taking into a/c the tropical storm. All in all a good holiday and we will be using Carrick again for next years holiday"
"Just a note to say we had a wonderful time in Hong Kong and Australia and everything went to plan. All the trips and hotels were excellent and we’re so sorry it’s all over.
Thanks again for all your help"
"Hi, I`m writing you a quick message as I wish to pass on a message of how impressed and hard working Donna Hill has been at the Coventry branch with planning/processing/booking our Honeymoon. She has taken a lot of time and effort and spend many hours of the phone for us booking and receiving quotes. We would just like the highlight how much of a pleasure it has been booking through Donna and we would use Carrick travel every time in the future. Many Thanks"
"I just wanted to thank you and the team for helping to organise my 4 day break in Milan over the New Year. We had a fantastic time and everything that Carrick Travel and Kirker did for us was absolutely first class. I will have no hesitation in using your company again and will certainly be recommending you to others. "
"Hi Lisa and Sam. Wanted to put an official review on your website. Thank you both for all the holidays you have booked for us. Whether it be a holiday for mum and I or Neil and I they have all been brilliant. Any issues which have always been out of your control have been dealt with efficiently and although our bookings are not the biggest for you the standard of service has been excellent. Heres to future holidays through yourselves. Catherine and Neil Faulks and Maggie Watkins"
I am writing to thank you very much indeed for arranging our recent holiday to Madeira to celebrate our 50th wedding anniversary. Everything went like clockwork and your classic rep was extremely informative and friendly. He obviously organised the beautiful weather as well. We were delighted with everything and thank you so very much again.
"Another holiday booked with Carrick Travel, a cruise for 10 people this time. We all booked individually and Tracey from Kenilworth ensured all our bookings were linked. Incredible service as always! Thank you"
We would just like to thank Helen for all of her help in sorting out the last minute hitch prior to our trip to India. Helen kept in touch with us and the tour provider throughout even though she was on holiday herself. It's when things like this happen that you find out the worth of you travel agent and Helen's professionalism was exemplary.
We returned from our holiday to Canada last night having done the tour, train ride n extended stay in Vancouver. It was absolutely fantastic, excellent!
There were only 7 of us on the tour (on a full sized coach) and we had a super guide and very calm & friendly driver. We all got in v well, saw some amazing sites and also several bears, moose & too many others to mention. Our standard hotels were good and everything ran v smoothly. We were even upgraded by BA to business class on the way out - what a start to our holiday! Gold class on the Rocky Mountaineer was lovely.
The only tiny blip was that we should have been given a voucher/confirmation no for our sea plane flight from Vancouver Island. Fortunately the excursion driver mentioned this & when we told him we only had a voucher for the excursion n not the flight he quickly sorted it out with his office and gave us the booking ref.
I can certainly recommend this holiday.
Thank you for your help in booking our wonderful trip.
Gail, Owen & David Walsh"
"Good morning Helen
Just arrived back from a few days in Prague that you organised for us, just a note to say it was a great trip, everything you organised was perfect,
We will be looking for a short break in Florence next year and will definitely be in to sort it with you
"Dear Staff at Carrick
Our sincere thanks to Carrick Travel and in particular to Stacey Knapper who, at very short notice, came up with a number of possibles for a week's Autumn break
On her recommendation we chose The White Rocks Hotel in Lassi, Kefalonia, through Olympic.
The White Rocks Hotel, which is family owned, is situated in a stunning location on the coast not far from Argostoli, the capital and a fascinating town. The hotel underwent a total refurbishment four years ago. Rooms are excellent and well equipped, but a sea view room is a must. A good choice of bars is available and the main restaurant, superbly run by amazing staff, will not disappoint.
Through Olympic we hired a car for three days to explore much of the beautiful and lush island of Kefalonia.
Despiteapoorpresstheairline,Enterair,aPolishcompany,provedefficientwithflight times one and a half hours late out of Gatwick but right on time for homeward journey. An OK service for an economy company,thougha15kgbaggageweightlimit would not be sufficient if taking a two week vacation or more.
The White Rocks Hotel should be complimented for providing the ultimate in location, comfort and service. We will return next year - a promise.
Chris and Sue Hermon"