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This grand luxury landmark hotel is situated at the heart of Chicago and affords fantastic views out over Grant Park and Lake Michigan. The convenient location of this hotel at the southern end of the Magnificent Mile allows for quick and easy access to the city's many museums, theatres and world-class shopping venues.

The hotel features 1543 accommodation units. Guests are welcomed at the reception in the lobby, which offers a 24-hour check-out service. A lift can be used to access the upper floors. Amenities include a safe. Internet access and wireless internet access (for a fee) are available in the public areas. The hotel offers a range of amenities for a comfortable stay, including gastronomic options such as a restaurant, a bar and a pub. Guests can visit the supermarket to purchase daily necessities. Guests can buy holiday mementos from the souvenir shop. Shopping facilities are available. A newspaper stand is also among the amenities at the hotel. Parking facilities available to guests include a garage and a car park (for a fee). Additional services include room service, a laundry and a hairdressing salon.

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