"Dear Donna 

Many thanks for your letter .

It was the most amazing trip jill and I have ever been on and we cannot thank you enough for making all the arrangements.  Especially the assistance at the  airports going out and returning it literally saved my life.

Travelsphere is a very good travel company and I highly recommend them. Starting with being  chauffeur driven to the airport and return being met by Raj our wonderful tour guide and staying at lovely hotels. 

Nothing prepares you for the sights and sounds of India and jill and I will never forget it and also all the  invaluable help you gave us.

All the best 



"Hi all at Coventry

Just a thank you for arranging our recent holiday in Cyprus.

We went to the same hotel as last year The Atlantica Golden Beach, Paphos, on a half board basis.

We can thoroughly recommend this hotel and although a little way out of the centre of Paphos, there was a reliable bus service into the town and harbour.

The hotel was immaculately clean and on both our stays our rooms were modern and nice sized, rooms were cleaned every day and all toiletries replaced with no bother.

The food was excellent and we defy anyone who stays to say they could not find something to suit them.  Meals were not rushed, there was always somewhere to sit and the restaurant staff very good.

Entertainment was very good either with the resident group, a boy and girl act called Dolly and the Gambler in the evening or the Tui staff entertaining us during the daytime with competitions and at night with their own singing or entertainment as well as acts from the UK.

The Atlantica group give points for regular customers with benefits the more points you collect.

The flights with Tui were on time and we pre booked a taxi with you so we could arrive at the hotel quicker and have extra time at the hotel before being collected for the flight home.

Thanks for arranging this holiday. 

See you next time.

Janet and Melvyn Heseltine"


"Thanks for your support Emma-Louise with coordinating our travel arrangements, we have visited several travel agencies in Leamington spa and without doubt you have been the most helpful and professional, well done, keep up the good work."


"Hi Chris,

Having used Carrick Travel's (Leamington Spa) high quality travel services and taken their experienced advice for over 20 years, we wouldn't dream of going anywhere else to book our holidays.

As a family of five, our holiday destinations have ranged far and wide from The Galapagos to the Middle East, from Iceland to Australia, South Africa to Singapore, Israel to the USA.

We have safaried, skied, adventured, cruised, explored and relaxed and have always been impressed by the understanding of our requirements with regards to destination, accommodation, activities and restaurants.   

Our main contact has always been Chris but the team are always fully briefed and more than willing to assist in her absence.

On the rare occasions that there has been a problem (cancelled flights, lost luggage) the effort put in to assist us is second to none, out of office hours if necessary, and we

really know that we couldn't be in better hands if there was ever a crisis."


"Dear Tracy, 

Thank you and your team very much for arranging our recent family visit to Thailand over the Christmas period. The arrangements went like clockwork with flights, hotels and tour leaders selected being excellent. Similarly the various expeditions you recommended were superb and enjoyed by our all age family. The considerable pre holiday support by your company was much appreciated and we set off knowing just what to expect.

Also value for money was beyond what we expected. We only experienced one significant difficulty with transport to the airport to Phuket. On our return we reported it to you and in you usual calm informed way took it on board to inform the appropriate people.

We would unhesitatingly recommend ( and already have) your company to anyone looking for a holiday tailored to their needs.

With our thanks again

Jo & Peter Beesley"


"Hi Joy

I just want to say a belated thank you for all your help in arranging our holiday to New York and Toronto. We had a fantastic time and everything went to plan. We even got to go on the boat at Niagara Falls, which was a bonus because we had thought it was too late in the season to do that.

It was a brilliant way for my husband to celebrate his 50th birthday.

Many thanks to you all, best wishes

Laura Knowles"


"Dear Helen,

Just a quick email to say a very big thank you to Carrick travel in making our holiday in Lanzarote such an amazing experience. 

You are a team that certainly puts the customer first. From the moment we walked into your office nothing was too much trouble in helping us to have holiday which ticked all our boxes. 

The hotel was amazing, the best we have ever stayed in - thank you for your recommendation.

The excursion was booked by you - and it happened just as you said. A submarine ride in Lanzarote!!

Flights were booked, tickets were sorted and we just had to turn up at the airport.

Car parking was brilliant - just drive in , hand over your keys and hey presto we were ready for the holiday.

The on going support from the moment we booked to the moment we returned was second to none. Thank you so much.

Let me reassure you in future any holidays we book through a travel agents will be done through Carrick travel,

To put it simply we don't need to search for the best because we have in found it in Carrick travel. 

 Yours Greg and Sue Sampson"



"Dear Helen,


Just wanted to drop you a message to say thankyou for all your help in arranging our cruise around the Western Med and our pre cruise stay in Rome.

Everything went perfect and we had the most amazing time. The hotel in Rome was perfect, our cabin position well selected and as first time cruisers the itinary and Ship was a perfect introduction. We can't wait to cruise again.

See you soon.

Howard and Lynn Procter"


"Dear Louise

I write to express our sincere thanks for the arrangements you made on our behalf for our recent trip to Australia via Singapore.  All the travel arrangements went without hitch: the planes were on time, the taxis waiting for us and the travel documents in meticulous order.  We were particularly grateful for your suggestion that I should use baggage assistance as I am no longer as mobile as I used to be: it proved an enormous help and support, immediately removing all the potential difficulties: a sort of door to door service!  We shall certainly use this facility again.  We shall have no hesitation in using your services on our next trip.  Please feel to use any of this on your website blog.

David and Ann Moore"


"Hi Helen

I haven't had a chance to thank you for helping us with our Canadian holiday.

Thank you sooo much, it was fabulous, enjoyed every bit of it & it was worth every penny.

When I'm passing your way I'll drop in for a quick chat , but honestly , it was such a great place with fab hotels that you picked for us ,Chateau Frontenac was staggering , & the Ritz was just ( super awesome) as they say over there😂

I could go on & on ( you know me ) but I'll end it there

C u soon & warm regards Noel & Rachael x"


"Nothing could have spoiled the trip of a lifetime, thank you again for the part you played in helping to make it happen."


"All the flights worked perfectly and on the internal flights we were almost the only passengers! The international flights were a lot busier! Thank you also for sorting Laura's flights out as well. Safe to say, I will have no hesitation in using your services again, and will certainly be recommending you to friends and keeping up the family tradition of using Carrick. With very best wishes to you and your staff."


"Hope you are well and have had a great summer. Sorry it’s taken me so long to get in touch with you after our holiday to Salou, but wanted to let you know we had a great time away and everything worked out well. It was a decent hotel, we loved the all-inclusive option (especially the kids with the ice-cream!) and appreciated everything being arranged for us by you and the team at Carrick Travel.

So thank you very much!"


"Hi Stephanie,

I just wanted to thank you for helping us with booking our holiday to Cala D’Or in Majorca this year. Right from identifying a location (travel-wise), to finding a suitably star-rated hotel and advising me over the telephone when time was getting really tight with our passport applications. You were such a patient support throughout. We all enjoyed our week away so much. I do hope you liked the resort too, as I recall that was where you were intending to holiday also. We will definitely come back to Carrick Travel in the future for such genuinely interested and friendly assistance. 5 stars from us!"


"I would just like to thank you and your team at Stratford and the Carrick Travel at Head Office, for their support following the incident at East Midlands Airport which affected our departure to Malta. I have heard horror stories about such delays, but the support and guidance which Carrick provided was nothing less than outstanding. No wonder you are the only Travel Agent we use. In the event the delay only amounted to 2 hours. Your taxi provider on Gozo, Raymond and his wife, were also excellent throughout our stay and should be highly commended."


"Overall this was another brilliantly put together package by yourselves, and I'm certain we'll be back to your 'sweetie shop' to see what else you have to offer. Many Thanks to all concerned"


"Thanks for organising everything Helen in your usual faultless fashion!"


"Just to say, we would not hesitate to use your services again, your help and support has been really valued, given the lack of it in other places. While our next holiday is already planned, we have every intention of coming back to you for future holidays"


"Thank you once again for your excellent service."


"Many thanks to the staff of Carrick Coventry who arranged our recent trip to Kerala, India. This holiday was to celebrate our 30th wedding anniversary and we were thrilled with every aspect of our trip. Indus was our selected Indian Tour Operator who booked our five different hotels (including an overnight on a Rice Boat) as well as all the transportation between our destinations using Marvel Tours. All the vehicles were immaculately clean and all the drivers and guides were friendly, informative and ever ready to be available to give us the best experience. Carrick Coventry also surprised us with a special dinner at a fabulous sea-food restaurant to celebrate our anniversary which was very much appreciated.

Once again, many thanks"


"We had a great holiday in The Dominican Republic-thanks to Carrick travel and Emma-Louise in particular. Parking at Birmingham airport was easy and checking in went smoothly after following your advice and booking seats for free on line. Our flights were on time and trouble free and airport transfer was on a brand new bus. The hotel Rui Palace Macoa lived up to all our expectations and the staff were brilliant. We went on one organised trip which went off with out a hitch even taking into a/c the tropical storm. All in all a good holiday and we will be using Carrick again for next years holiday"


"Just a note to say we had a wonderful time in Hong Kong and Australia and everything went to plan. All the trips and hotels were excellent and we’re so sorry it’s all over.

Thanks again for all your help"


"Hi, I`m writing you a quick message as I wish to pass on a message of how impressed and hard working Donna Hill has been at the Coventry branch with planning/processing/booking our Honeymoon. She has taken a lot of time and effort and spend many hours of the phone for us booking and receiving quotes. We would just like the highlight how much of a pleasure it has been booking through Donna and we would use Carrick travel every time in the future. Many Thanks"


"I just wanted to thank you and the team for helping to organise my 4 day break in Milan over the New Year. We had a fantastic time and everything that Carrick Travel and Kirker did for us was absolutely first class. I will have no hesitation in using your company again and will certainly be recommending you to others. "


"Hi Lisa and Sam. Wanted to put an official review on your website. Thank you both for all the holidays you have booked for us. Whether it be a holiday for mum and I or Neil and I they have all been brilliant. Any issues which have always been out of your control have been dealt with efficiently and although our bookings are not the biggest for you the standard of service has been excellent. Heres to future holidays through yourselves. Catherine and Neil Faulks and Maggie Watkins"


"Dear Helen,

I am writing to thank you very much indeed for arranging our recent holiday to Madeira to celebrate our 50th wedding anniversary. Everything went like clockwork and your classic rep was extremely informative and friendly. He obviously organised the beautiful weather as well. We were delighted with everything and thank you so very much again.

Yours sincerely

Mr/s Crabtree"


"Another holiday booked with Carrick Travel, a cruise for 10 people this time. We all booked individually and Tracey from Kenilworth ensured all our bookings were linked. Incredible service as always! Thank you"



We would just like to thank Helen for all of her help in sorting out the last minute hitch prior to our trip to India. Helen kept in touch with us and the tour provider throughout even though she was on holiday herself. It's when things like this happen that you find out the worth of you travel agent and Helen's professionalism was exemplary. 




"Hi Helen

We returned from our holiday to Canada last night having done the tour, train ride n extended stay in Vancouver. It was absolutely fantastic, excellent!

There were only 7 of us on the tour (on a full sized coach) and we had a super guide and very calm & friendly driver. We all got in v well, saw some amazing sites and also several bears, moose & too many others to mention. Our standard hotels were good and everything ran v smoothly. We were even upgraded by BA to business class on the way out - what a start to our holiday! Gold class on the Rocky Mountaineer was lovely.

The only tiny blip was that we should have been given a voucher/confirmation no for our sea plane flight from Vancouver Island. Fortunately the excursion driver mentioned this & when we told him we only had a voucher for the excursion n not the flight he quickly sorted it out with his office and gave us the booking ref.

I can certainly recommend this holiday.

Thank you for your help in booking our wonderful trip.

Best wishes

Gail, Owen & David Walsh"



"Good morning Helen

Just arrived back from a few days in Prague that you organised for us, just a note to say it was a great trip, everything you organised was perfect, 

We will be looking for a short break in Florence next year and will definitely be in to sort it with you

Kind Regards

Martin Fox"


"Dear Staff at Carrick

Our sincere thanks to Carrick Travel and in particular to Stacey Knapper who, at very short notice, came up with a number of possibles for a week's Autumn break

On her recommendation we chose The White Rocks Hotel in Lassi, Kefalonia, through Olympic.

The White Rocks Hotel, which is family owned, is situated in a stunning location on the coast not far from Argostoli, the capital and a fascinating town. The hotel underwent a total refurbishment four years ago. Rooms are excellent and well equipped, but a sea view room is a must. A good choice of bars is available and the main restaurant, superbly run by amazing staff, will not disappoint.

Through Olympic we hired a car for three days to explore much of the beautiful and lush island of Kefalonia.

Despiteapoorpresstheairline,Enterair,aPolishcompany,provedefficientwithflight times one and a half hours late out of Gatwick but right on time for homeward journey.AnOKserviceforaneconomy company,thougha15kgbaggageweightlimit wouldnotbesufficientiftakingatwoweekvacationormore.

The White Rocks Hotel should be complimented for providing the ultimate in location, comfort and service. We will return next year   - a promise.

With kind-regards

Chris and Sue Hermon"


"Dear Tracy,


We would like to take the opportunity on our return from holiday to make you aware of how impressed we have been by Gilly and with all our dealings with her. She has provided us with the means to have an extremely enjoyable and stress free three week adventure in Iceland, Canada and Oregon. We travelled by air, sea and rail, not to mention the use of a week’s car hire. All transitions proved seamless.  This was achieved by Gilly’s unflappable good humour and tolerance despite several last minute changes that had to be made because of various spanners that we threw into the works at very short notice.


Gilly has recently organised a trip to Disneyland Paris for our daughter and family in October to celebrate a special birthday– also at short notice, making the whole planning and organisation of the trip as painless and fun as it could be.


We have been into the branch to thank her, but would like to express officially our delight and gratefulness for her patience, efficiency and engaging manner.


We’ll be back!


With best wishes and kind regards


Chris and Liz Caswell"


"Hi Helen

Honeymoon to San Francisco and Hawaii

Flew from Heathrow with United airlines direct to San Francisco. Then arrived at the Hilton union square first impressions were great, looked nice. Checked in for our 3 nights and got a room upgrade as we were on our honeymoon. The room was lovely and had an amazing view of the city. 

We loved San Francisco, so much to do, we took a ride on a tram, went down to the Golden Gate Bridge, hired bikes to ride around the parks and down to the beach. Did the Alcatraz excursion, very well run and really interesting well worth a trip. 

Next part of our trip we flew over to Hawaii it was a 5 hr flight with Hawaiian airlines, good experience with them. We arrived in Maui, Carrick travel had booked our transfer with Rob's transfers very efficient and comfortable too. Arrived at the Royal Lahaina hotel for our 8 night break, it looked beautiful, room was amazing great view of the sea and the golf course and the mountains.  Maui is a beautiful island, very natural and unspoilt. 

We did several excursions, snorkelling, dolphin watching, a hike through the rain forest with amazing waterfalls, zip- lining with the most amazing views of the coast and mountains.  And an absolute must while your there is to go to a traditional Luau we went to the one our hotel it was so fun and a great way to see part of their history, heritage and traditions with great food and drink too!! 

All in all we had an amazing honeymoon could not recommend these two destinations enough, they worked really well together. 

Perfect honeymoon! 

Honeymoon to San Francisco and Hawaii"

"Hi Donna

Thanks for your letter.  We don't use Facebook, Twitter, blogs and all that stuff!  So just a quick email to thank you for recommending and then arranging our trip to Puerto Banus [and for Kate and Steve, our daughter and son-in-law].  We were impressed with Jet2, the H10 Andalucia Plaza hotel was good, great weather: a nice break.  Birmingham Airport was so busy - an hour's queue to reach passport security on the outward flight, and a queue when we returned but security matters.  


Thanks again.  We'll be back to Carrick Travel for next year's cruise.


Susan and John Morton"



"Dear Tracy,


We would like to take the opportunity on our return from holiday to make you aware of how impressed we have been by Gilly and with all our dealings with her. She has provided us with the means to have an extremely enjoyable and stress free three week adventure in Iceland, Canada and Oregon. We travelled by air, sea and rail, not to mention the use of a week’s car hire. All transitions proved seamless.  This was achieved by Gilly’s unflappable good humour and tolerance despite several last minute changes that had to be made because of various spanners that we threw into the works at very short notice.


Gilly has recently organised a trip to Disneyland Paris for our daughter and family in October to celebrate a special birthday– also at short notice, making the whole planning and organisation of the trip as painless and fun as it could be.


We have been into the branch to thank her, but would like to express officially our delight and gratefulness for her patience, efficiency and engaging manner.


We’ll be back!


With best wishes and kind regards


Chris and Liz Caswell"


"Dear Lisa,

We returned yesterday from the holiday in Mallorca you booked for us. If you recall, when we came in to see you, we had just had a Thomson holiday cancelled as they had booked us on Monarch flights.

When we described where we had intended going you suggested the Inturotel Cala Esmeralda and found us a vacancy just one day later than our cancelled holiday.

It was a great suggestion. We loved it. Such a lovely hotel and exactly right for us.

We were delighted and shall have no hesitation in using your services again and also recommending you."

Colette and Barry


"Dear Sarah


Many thanks for your kind letter enquiring about our holiday in New Zealand and Thailand.


We were intending to come and see you to tell you how we got on – hope to still but in the meanwhile I am attaching a picture of John relaxing at the Float House on the River Kwai!   As you can see it was not too taxing!    We had a really lovely time – obviously it was great in New Zealand to see the family and we had pretty good weather the whole time – Spring was very kind to us and the trees etc were beautiful. All flights were good – no problems.


We really enjoyed Thailand and the Hotel – Anantara – on the River was beautiful , with the most gorgeous swimming pool ever.    We arrived in a very tropical monsoon at 1a.m. which was quite scary but the driver was there to meet us and we were soon at the hotel.    There was a complementary water taxi service into Bangkok so easy to go sightseeing.  We did have an issue with a dodgy pizza but they really bent over backwards to make amends.  Would certainly recommend the hotel – I have put a review on Trip Adviser. 

The trip was very interesting a very well organised – we were passed around from tour leader to tour leader seamlessly!   The River Kwai museums and bridge make a fascinating and moving experience. And the Float House is amazing – all the rooms on pontoons and bob up and down as the boats go past. You need to be reasonably fit to get in and out of the boats that take you there!  Anyone not keen on the water or less than mobile might struggle!  

All the Thai people were so helpful and welcoming so all in all a lovely experience.

I will put a ‘like’ on Facebook’!


Many thanks for all your help and putting it all together which we would have not been able to at all,  We loved it ,


All good wishes  - and hope we can use your services again soon!


Jenny and John"



"Hi Paul, I just wanted to thank you for a brilliant service ! 


It’s taken so much hassle out of my life. In the words of the Terminator, ‘I’ll be back!’


Thanks again, much appreciated.





"Hi Chris.

I would like to thank you once again for organising what turned out to be a wonderful holiday for us both. It is the first time we have embarked on a winter sun break and your help and advice on location and hotel was invaluable. You even organised it so we missed the snow and freezing temperatures. 

The Jardines de Nivaria hotel really was 5 star luxury. It had everything we could want. An extensive breakfast, wonderful room with balcony and full sea view and the best pool I have ever experienced at a hotel, lovely and warm and plenty of sun beds. Thank you again for helping us to pick this hotel. 

We didn’t have half-board but there were plenty of restaurants close by from the cheap and cheerful to the more expensive. But even these would not break the bank. 

Finally I would like to say that Classic Collection organised transport perfectly and the rep was helpful and informative. 

Thank you again Chris for looking after us so well as you always do. You take all the stress and worry away from us and ensure we have the best possible holiday. 


Peter and Linda"


"Hi Tracey,

Been meaning to drop you a line to Thank You for arranging our trip to New York and Washington we had a brilliant time and the travel and hotel bookings were seamless.  We got to the basketball in Washington which was a great evening.

Thank you so much once again

Jo Harvey Archie"


"Hi Tracy

Just a quick note now that we are back from our holiday in Japan.

We had a brilliant holiday and would just like to pass on our thanks to you at Carrick Travel and in particular the tour operators Inside Japan.

Everything they had organised for us was delivered very efficiently and their guides and advice were really helpful. Please pass on our thanks to them.

Kind regards

Tracy Morrissey"